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var(--border-strong);background:var(--surface);height:34px;color:var(--ink);border-radius:7px;flex:1;min-width:0;padding:0 12px;font-size:13px}.toolbar-search::placeholder{color:var(--muted)}input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.cell-mono{font-family:var(--mono);font-size:13px}.footnote{color:var(--muted);max-width:96ch;margin:14px 0 0;font-size:12px}.avatar{border-radius:50%;flex:none;place-items:center;font-weight:700;display:grid}.empty{text-align:center;color:var(--muted);padding:26px 18px;font-size:13px}.status-notice{margin-bottom:14px;font-size:13px;line-height:1.5}.status-notice p{margin:6px 0 0}.status-notice code{font-family:var(--mono);background:var(--neutral-pill);border-radius:4px;padding:1px 4px;font-size:12px}.vm-layout{align-items:flex-start;gap:20px;display:flex}.vm-boxes{flex:none;width:250px;padding:8px}.vm-box{text-align:left;cursor:pointer;width:100%;color:var(--ink);background:0 0;border:none;border-radius:7px;justify-content:space-between;align-items:center;gap:8px;padding:11px 12px;font-size:13px;display:flex}.vm-box:hover{background:var(--bg)}.vm-box[aria-current=true]{background:var(--accent-soft)}.vm-box[aria-current=true] .vm-box-name{color:var(--accent);font-weight:600}.vm-box-count{background:var(--neutral-pill);color:var(--muted);border-radius:9999px;padding:1px 7px;font-size:11px;font-weight:700}.vm-box[aria-current=true] .vm-box-count{background:var(--accent);color:var(--primary-foreground)}.vm-divider{background:var(--hairline-2);height:1px;margin:6px 8px}.vm-pane{flex:1;min-width:0;overflow:hidden}.vm-pane-head{border-bottom:1px solid var(--hairline-2);justify-content:space-between;align-items:center;gap:12px;padding:15px 18px;display:flex}.vm-pane-head .title{font-size:14px;font-weight:600}.vm-pane-head .sub{color:var(--muted);margin-top:2px;font-size:12px}.vm-row{border-bottom:1px solid var(--hairline);flex-wrap:wrap;align-items:flex-start;gap:14px;padding:16px 18px;display:flex}.vm-row:last-child{border-bottom:none}.vm-row.vm-unread{background:var(--unread-tint)}.vm-row.vm-heard{opacity:.62}.vm-row.vm-linked{background:var(--linked-tint);box-shadow:inset 3px 0 0 var(--accent);opacity:1}.vm-play{background:var(--neutral-pill);cursor:pointer;border:none;border-radius:50%;flex:none;place-items:center;width:38px;height:38px;display:grid}.vm-play.playing{background:var(--accent)}.vm-play .tri{border-top:6px solid #0000;border-bottom:6px solid #0000;border-left:10px solid var(--muted);width:0;height:0;margin-left:3px}.vm-play.playing .tri{border-left-color:#fff}.vm-lead{flex:300px;align-items:flex-start;gap:14px;min-width:0;display:flex}.vm-main{flex:1;min-width:0}.vm-title-row{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:4px;display:flex}.vm-dot{background:var(--accent);border-radius:50%;flex:none;width:7px;height:7px}.vm-name{white-space:nowrap;text-overflow:ellipsis;max-width:100%;font-size:13px;font-weight:600;overflow:hidden}.vm-number{font-family:var(--mono);color:var(--muted);font-size:12px}.vm-when{color:var(--muted);white-space:nowrap;font-size:12px}.vm-meta{color:var(--muted);font-size:13px}.vm-actions{flex-wrap:wrap;flex:0 auto;justify-content:flex-start;gap:8px;display:flex}.register-form{margin-bottom:14px}.note-cell{max-width:220px}.note-view{text-overflow:ellipsis;white-space:nowrap;max-width:220px;font:inherit;text-align:left;cursor:pointer;color:inherit;background:0 0;border:none;padding:0;font-size:13px;display:block;overflow:hidden}.note-view.empty{color:var(--muted);font-style:italic}.note-editor{flex-direction:column;gap:6px;min-width:200px;display:flex}.note-input{resize:vertical;width:100%;font-family:inherit}.note-editor-actions{justify-content:flex-end;gap:6px;display:flex}.number-edit-actions{flex-wrap:wrap;justify-content:flex-end;gap:6px;display:inline-flex}.register-row{flex-wrap:wrap;gap:12px;display:flex}.number-access-panel{border-top:1px solid var(--hairline);padding:12px 2px 6px}.number-access-lists{flex-wrap:wrap;gap:40px;display:flex}.setup-steps{margin-top:14px}.setup-steps>summary{cursor:pointer;font-size:13px;font-weight:600}.setup-steps>summary:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:4px}.setup-steps-list{flex-direction:column;gap:10px;margin:12px 0 0;padding-left:20px;font-size:13px;display:flex}.setup-steps-list li{flex-direction:column;gap:2px;display:flex}.setup-step-action{font-weight:500}.setup-steps-list .muted,.setup-steps-foot{font-size:13px}.setup-steps-foot{margin:12px 0 0}.register-form .foot-right{justify-content:flex-end;gap:8px;display:flex}.greeting-panel{border:1px solid var(--line);background:var(--paper-2,#00000005);border-radius:10px;flex-direction:column;gap:10px;margin:0 16px 12px;padding:14px;display:flex}.greeting-head{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.greeting-title{font-size:13px;font-weight:600}.greeting-sub{color:var(--muted);margin-top:2px;font-size:13px}.greeting-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.greeting-announcement{cursor:pointer;margin-top:4px}.greeting-name{flex-direction:column;gap:4px;display:flex}.greeting-library>summary{cursor:pointer;font-size:13px;font-weight:600}.greeting-library>summary:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:4px}.greeting-library-row{justify-content:space-between;align-items:center;gap:12px;padding-top:8px;font-size:13px;display:flex}.greeting-library-audio{flex:0 240px;min-width:0;height:32px}.greeting-spare{border-top:1px solid var(--line);flex-direction:column;gap:6px;padding-top:8px;display:flex}.greeting-spare-row{justify-content:space-between;align-items:center;gap:8px;font-size:13px;display:flex}.wave-player{border:1px solid var(--line,var(--border));background:var(--bg);border-radius:10px;align-items:center;gap:10px;margin-top:10px;padding:8px 10px;display:flex}.wave-toggle{background:var(--accent);width:30px;height:30px;color:var(--primary-foreground);cursor:pointer;border:none;border-radius:50%;flex:none;justify-content:center;align-items:center;font-size:11px;display:inline-flex}.wave-toggle:disabled{opacity:.5}.wave-bars{flex:1;align-items:center;gap:2px;height:34px;display:flex}.wave-bar{background:var(--border-strong);cursor:pointer;border:none;border-radius:4px;flex:1;min-width:2px;min-height:3px;padding:0}.wave-bar.played{background:var(--accent)}.wave-clock{font-family:var(--mono);color:var(--muted);white-space:nowrap;flex:none;font-size:11px}.vm-confirm-text{color:var(--muted);white-space:nowrap;align-self:center;font-size:13px}.vm-audio{width:100%;height:36px;margin-top:10px}.team-layout{flex-direction:column;gap:20px;display:flex}.team-people{flex:1;min-width:0}.section-label{letter-spacing:.08em;text-transform:uppercase;color:var(--muted);margin-bottom:11px;font-size:11px;font-weight:700}.disabled-people{margin-top:18px}.disabled-list{flex-direction:column;gap:8px;margin-top:8px;display:flex}.disabled-list p{max-width:52ch;margin:0;font-size:12px}.disabled-row{flex-wrap:wrap;align-items:center;gap:10px;font-size:13px;display:flex}.presence{align-items:center;gap:5px;margin-top:2px;font-size:12px;display:flex}.presence .dot{border-radius:50%;flex:none;width:6px;height:6px}.presence-available{color:var(--green)}.presence-available .dot{background:var(--green)}.presence-away{color:var(--muted)}.presence-away .dot{background:var(--muted)}.presence-oncall{color:var(--amber)}.presence-oncall .dot{background:var(--amber)}.presence-unreachable{color:var(--amber)}.presence-unreachable .dot{box-shadow:inset 0 0 0 2px var(--amber);background:0 0}.team-rail{flex-direction:column;gap:12px;display:flex}.team-groups{grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:12px;display:grid}.group-card{padding:15px 16px}.group-card .group-head{justify-content:space-between;align-items:baseline;gap:8px;margin-bottom:9px;display:flex}.group-card .group-name{font-size:13px;font-weight:600}.group-card 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10px;font-size:11px;font-weight:600}.number-option{width:100%;color:var(--muted);cursor:pointer;text-align:left;background:0 0;border:1px solid #0000;border-radius:7px;padding:9px 10px;font-family:inherit;font-size:13px;font-weight:500}.number-option:hover{background:var(--hairline);color:var(--ink)}.number-option[aria-current=true]{background:var(--surface);border-color:var(--border-strong);box-shadow:var(--shadow-card);color:var(--ink);font-weight:600}.number-option .num{font-family:var(--mono);color:var(--muted);margin-top:2px;font-size:12px;font-weight:400;display:block}.number-option-meta{color:var(--muted);margin-top:3px;font-size:12px;font-weight:400;display:block}.routing-layout{align-items:flex-start;gap:22px;display:flex}.rules-col{flex-direction:column;flex:1;gap:14px;min-width:0;display:flex}.rule-card{align-items:flex-start;gap:16px;padding:16px 18px;display:flex}.rule-index{background:var(--neutral-pill);width:26px;height:26px;font-family:var(--mono);color:var(--muted);border-radius:7px;flex:none;place-items:center;font-size:12px;font-weight:600;display:grid}.rule-body{flex:1;min-width:0}.rule-pill-row{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:8px;display:flex}.rule-sentence{font-size:14px;line-height:1.55}.rule-sentence strong{font-weight:600}.rule-card-actions{flex:none;align-items:center;gap:6px;display:flex}.icon-btn{background:var(--surface);border:1px solid var(--border-strong);width:30px;height:30px;color:var(--ink-soft);cursor:pointer;border-radius:7px;place-items:center;font-size:13px;display:grid}.icon-btn:hover{border-color:var(--muted)}.icon-btn:disabled{opacity:.4;cursor:not-allowed}.icon-btn[aria-pressed=true]{background:var(--red-soft);border-color:var(--red);color:var(--red)}.row-actions{align-items:center;gap:6px;display:flex}.cell-icon{color:var(--muted);align-items:center;display:inline-flex}.rule-editor{background:var(--surface);border:1.5px solid var(--accent);border-radius:10px;box-shadow:0 6px 22px #37518f21}.rule-editor-head{border-bottom:1px solid var(--hairline-2);align-items:flex-start;gap:16px;padding:16px 18px;display:flex}.rule-editor-head .rule-index{background:var(--accent-soft);color:var(--accent)}.rule-editor-head .title{font-size:14px;font-weight:600;line-height:1.55}.rule-editor-head .sub{color:var(--muted);margin-top:3px;font-size:13px}.rule-editor-body{flex-direction:column;gap:20px;padding:20px 18px 18px;display:flex}.when-row{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.when-static{border:1px solid var(--border-strong);background:var(--bg);min-width:180px;height:38px;color:var(--muted);border-radius:7px;flex:1;align-items:center;gap:6px;padding:0 12px;font-size:13px;display:flex}.when-static .mono{color:var(--ink)}.action-grid{grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:8px;display:grid}.action-option{border:1px solid var(--border-strong);cursor:pointer;background:var(--surface);text-align:left;border-radius:7px;padding:11px 12px;font-family:inherit}.action-option:hover{border-color:var(--muted)}.action-option .opt-title{color:var(--ink);margin-bottom:2px;font-size:13px;font-weight:600}.action-option .opt-sub{color:var(--muted);font-size:12px;line-height:1.4}.action-option[aria-pressed=true]{border:1.5px solid var(--accent);background:var(--accent-soft);padding:10.5px 11.5px}.action-option[aria-pressed=true] .opt-title,.action-option[aria-pressed=true] .opt-sub{color:var(--accent)}.editor-columns{flex-wrap:wrap;gap:14px;display:flex}.editor-col{flex:1;min-width:180px}.editor-col .hint{color:var(--muted);margin-top:8px;font-size:12px}.stepper{border:1px solid var(--border-strong);background:var(--surface);border-radius:7px;height:38px;display:flex;overflow:hidden}.stepper button{background:var(--bg);width:36px;color:var(--muted);cursor:pointer;border:none;font-size:16px}.stepper button:first-child{border-right:1px solid var(--border)}.stepper button:last-child{border-left:1px solid var(--border)}.stepper .value{font-family:var(--mono);flex:1;justify-content:center;align-items:center;gap:5px;font-size:13px;font-weight:600;display:flex}.stepper .unit{font-family:var(--sans);color:var(--muted);font-size:13px;font-weight:400}.editor-error{color:var(--red);font-size:13px}.editor-foot{justify-content:space-between;align-items:center;gap:8px;display:flex}.editor-foot .foot-right{gap:8px;margin-left:auto;display:flex}.routing-foot{align-items:flex-start;gap:14px;margin-top:14px;display:flex}.routing-foot>.rail-card{flex:1;min-width:0}.rail-card{padding:16px 18px}.rail-card .rail-title{margin-bottom:12px;font-size:13px;font-weight:600}.check-row{gap:10px;font-size:13px;line-height:1.5;display:flex}.check-rows{flex-direction:column;gap:12px;display:flex}.check-icon{border-radius:50%;flex:none;place-items:center;width:17px;height:17px;font-size:11px;font-weight:700;display:grid}.check-ok{background:var(--green-soft);color:var(--green)}.check-warn{background:var(--red-soft);color:var(--red)}.rail-changes{color:var(--muted);flex-direction:column;gap:11px;font-size:12px;line-height:1.5;display:flex}.rail-changes strong{color:var(--ink);font-weight:600}.rail-link{color:var(--accent);cursor:pointer;background:0 0;border:none;margin-top:13px;padding:0;font-size:13px;font-weight:600;display:inline-block}.rail-link:hover{text-decoration:underline}.hours-layout{align-items:flex-start;gap:20px;display:flex}.hours-list{flex:none;width:230px;padding:8px}.hours-list-item{text-align:left;cursor:pointer;background:0 0;border:none;border-radius:7px;width:100%;padding:11px 12px;font-family:inherit;display:block}.hours-list-item:hover{background:var(--bg)}.hours-list-item .name{color:var(--ink);font-size:13px}.hours-list-item .usage{color:var(--muted);margin-top:2px;font-size:12px}.hours-list-item[aria-current=true]{background:var(--accent-soft)}.hours-list-item[aria-current=true] .name{color:var(--accent);font-weight:600}.hours-list-item[aria-current=true] .usage{color:var(--accent)}.hours-main{flex-direction:column;flex:1;gap:14px;min-width:0;display:flex}.hours-card{padding:20px}.hours-card-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:18px;display:flex}.hours-card-head 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var(--hairline);justify-content:space-between;align-items:center;gap:8px;margin-top:16px;padding-top:14px;display:flex}.save-note{color:var(--muted);font-size:13px}.stat-grid{grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:14px;display:grid}.stat-card{padding:16px 18px}.stat-card .stat-label{color:var(--muted);margin-bottom:8px;font-size:12px}.stat-card .stat-value{letter-spacing:-.02em;font-size:30px;font-weight:600;font-family:var(--mono)}.stat-card .stat-note{color:var(--muted);margin-top:6px;font-size:12px}.stat-card .stat-note.good{color:var(--green)}.stat-card .stat-note.bad{color:var(--red)}.report-layout{align-items:flex-start;gap:14px;display:flex}.chart-card{flex:1;min-width:0;padding:18px 20px}.chart-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:18px;display:flex}.chart-head .title{font-size:13px;font-weight:600}.legend{color:var(--muted);gap:14px;font-size:12px;display:flex}.legend span{align-items:center;gap:6px;display:flex}.legend .swatch{border-radius:4px;width:9px;height:9px}.bars{align-items:flex-end;gap:7px;height:170px;display:flex}.bar{flex-direction:column;flex:1;justify-content:flex-end;gap:2px;min-width:4px;display:flex}.bar .seg-missed{background:var(--bar-missed);border-radius:4px 2px 0 0}.bar .seg-answered{background:var(--accent);border-radius:0 0 2px 2px}.bar-axis{font-family:var(--mono);color:var(--muted);justify-content:space-between;margin-top:9px;font-size:11px;display:flex}.report-rail{flex:none;width:390px;padding:18px 20px}.rate-rows{flex-direction:column;gap:14px;display:flex}.rate-row .rate-head{justify-content:space-between;margin-bottom:6px;font-size:13px;display:flex}.rate-row .rate-head .name{font-weight:500}.rate-row .rate-head .value{font-family:var(--mono);color:var(--muted)}.rate-track{background:var(--neutral-pill);border-radius:9999px;height:7px;overflow:hidden}.rate-fill{background:var(--accent);border-radius:9999px;height:100%}.report-rail .subsection{border-top:1px solid var(--hairline);margin-top:18px;padding-top:16px}.busy-rows{flex-direction:column;gap:9px;font-size:13px;display:flex}.busy-row{justify-content:space-between;display:flex}.busy-row .value{font-family:var(--mono);color:var(--muted)}.date-range{align-items:center;gap:6px;display:flex}.date-range input[type=date]{border:1px solid var(--border-strong);background:var(--surface);height:36px;font-size:13px;font-weight:500;font-family:var(--mono);border-radius:7px;padding:0 10px}.audit-row{border-bottom:1px solid var(--hairline);align-items:flex-start;gap:16px;padding:15px 18px;display:flex}.audit-row:last-child{border-bottom:none}.audit-row.audit-alert{background:var(--alert-tint)}.audit-when{width:130px;font-family:var(--mono);color:var(--muted);flex:none;padding-top:2px;font-size:12px}.audit-main{flex:1;min-width:0}.audit-summary{font-size:13px;line-height:1.5}.audit-summary strong{font-weight:600}.audit-detail{color:var(--muted);margin-top:6px;font-size:13px}.dock{background:var(--dark);flex-direction:column;flex:none;width:336px;min-height:0;display:flex}.dock-bar{align-items:center;gap:10px;padding:8px 14px;display:none}.dock-bar-summary{color:#fff;text-align:left;cursor:pointer;background:0 0;border:none;flex:1;align-items:center;gap:9px;min-width:0;padding:8px 0;font-size:13px;font-weight:600;display:flex}.dock-bar-summary .dot{border-radius:50%;flex:none;width:9px;height:9px}.dock-bar-summary .text{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.dock-bar-chevron{color:var(--dark-muted);flex:none;margin-left:auto}.dock-bar-action{color:#fff;cursor:pointer;border:none;border-radius:9999px;flex:none;height:36px;padding:0 18px;font-size:13px;font-weight:700}.dock-bar-action.answer{background:#2f7a55}.dock-bar-action.hangup{background:#a8412f}.contact-form .foot-right{justify-content:flex-end;gap:8px;display:flex}.contact-form-grid{grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:12px;display:grid}.contact-list{flex-direction:column;gap:10px;display:flex}.contact-card{align-items:flex-start;gap:14px;display:flex}.contact-body{flex:1;min-width:0}.contact-name{flex-wrap:wrap;align-items:center;gap:8px;font-size:16px;font-weight:500;display:flex}.contact-meta{color:var(--muted);margin-top:2px;font-size:13px}.contact-notes{white-space:pre-wrap;margin:8px 0 0;font-size:13px}.contact-numbers{flex-direction:column;gap:4px;margin:10px 0 0;padding:0;list-style:none;display:flex}.contact-numbers li{align-items:baseline;gap:10px;font-size:13px;display:flex}.contact-numbers .muted{font-size:12px}.contact-actions{flex-wrap:wrap;align-items:center;gap:8px;margin-top:12px;display:flex}.contact-edit{flex-direction:column;gap:8px;display:flex}.caller-crm-link{color:var(--dark-muted);margin-top:6px;font-size:12px;display:inline-block}.dock-matches{flex-direction:column;gap:6px;max-height:220px;margin:8px 0 0;padding:0;list-style:none;display:flex;overflow-y:auto}.dock-match{background:var(--dark-2);color:#fff;text-align:left;cursor:pointer;border:none;border-radius:10px;align-items:center;gap:10px;width:100%;padding:8px 10px;font-family:inherit;display:flex}.dock-match:hover{background:var(--dark-3)}.dock-match .who{flex-direction:column;flex:1;min-width:0;display:flex}.dock-match .who .name{font-size:13px}.dock-match .who .meta{color:var(--dark-muted);font-size:12px}.dock-match .line{color:var(--dark-muted);font-variant-numeric:tabular-nums;font-size:12px}@media (width<=720px){aside.dock{z-index:45;width:auto;max-height:80vh;padding-bottom:env(safe-area-inset-bottom);border-radius:14px 14px 0 0;position:fixed;bottom:0;left:0;right:0;box-shadow:0 -12px 34px #1c1b194d}aside.dock .dock-bar{display:flex}aside.dock.dock-closed .dock-status,aside.dock.dock-closed .dock-scroll{display:none}aside.dock .dock-scroll{max-height:55vh}.app-body{padding-bottom:calc(64px + env(safe-area-inset-bottom))}}.dock-status{border-bottom:1px solid var(--dark-border);flex:none;padding:14px 20px 13px}.dock-toggle{background:var(--dark-2);border-radius:10px;gap:3px;padding:3px;display:flex}.dock-toggle button{height:34px;color:var(--dark-muted);cursor:pointer;background:0 0;border:none;border-radius:7px;flex:1;justify-content:center;align-items:center;gap:8px;font-size:13px;font-weight:500;display:flex}.dock-toggle button:hover{background:var(--dark-3);color:#fff}.dock-toggle button .dot{background:var(--dark-faint);border-radius:50%;width:8px;height:8px}.dock-toggle button[aria-pressed=true]{color:#fff;font-weight:600}.dock-toggle button.avail[aria-pressed=true]{background:#3f4f36}.dock-toggle button.avail[aria-pressed=true] .dot{background:#4caf7d}.dock-toggle button.away[aria-pressed=true]{background:var(--dark-3)}.dock-status-meta{color:var(--dark-muted);justify-content:space-between;align-items:center;margin-top:11px;font-size:12px;display:flex}.dock-status-meta .mono{font-family:var(--mono)}.dock-scroll{flex-direction:column;flex:1;min-height:0;padding:18px 20px 20px;display:flex;overflow:auto}.dock-field{background:var(--dark-2);border-radius:10px;flex:none;margin-bottom:16px;padding:14px 16px 12px}.dock-label{letter-spacing:.09em;text-transform:uppercase;color:var(--dark-muted);margin-bottom:8px;font-size:11px;font-weight:700}.dock-input-row{align-items:center;gap:10px;display:flex}.dock-input{min-width:0;font-family:var(--mono);color:#fff;letter-spacing:.01em;background:0 0;border:none;flex:1;padding:0;font-size:20px;font-weight:500}.dock-input::placeholder{color:var(--dark-faint);font-size:16px}.dock-input:focus-visible{outline:none}.dock-clear{background:var(--dark-3);width:26px;height:26px;color:var(--dark-muted);cursor:pointer;border:none;border-radius:7px;flex:none;font-size:13px}.test-call{margin-bottom:14px}.coverage-card{margin-top:2px}.coverage-scale{height:16px;color:var(--muted);margin:10px 0 4px 44px;font-size:11px;position:relative}.coverage-scale span{position:absolute;transform:translate(-2px)}.coverage-grid{flex-direction:column;gap:5px;display:flex}.coverage-row{align-items:center;gap:8px;display:flex}.coverage-day{width:36px;color:var(--muted);flex:none;font-size:12px}.coverage-bar{border-radius:4px;flex:1;height:18px;display:flex;overflow:hidden}.coverage-cell{flex:1;min-width:0;box-shadow:inset -1px 0 #ffffff59}.coverage-legend{flex-wrap:wrap;gap:6px 14px;margin-top:12px;display:flex}.coverage-key{color:var(--muted);align-items:center;gap:6px;font-size:12px;display:inline-flex}.coverage-key .swatch{border-radius:4px;width:10px;height:10px}.test-call-head{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:12px;display:flex}.test-call-row{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.test-call-result{border-top:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:10px;margin-top:12px;padding-top:12px;display:flex}.test-call-outcome{font-size:13px}.copy-targets{border:0;border-top:1px solid var(--line);grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:6px 14px;min-inline-size:0;margin:12px 0 0;padding:12px 0 0;display:grid}.copy-target{cursor:pointer;align-items:center;gap:8px;font-size:13px;display:inline-flex}.copy-target-label{min-width:0}.copy-target-label .mono{color:var(--muted);margin-left:6px}.dock-label-hint{text-transform:none;letter-spacing:0;color:var(--dark-faint);font-weight:400}.dock-select{background:var(--dark-2);color:#fff;border:none;border-radius:10px;width:100%;height:40px;padding:0 10px;font-family:inherit;font-size:13px}.dock-default-line{color:var(--dark-faint);margin-top:8px;font-size:12px}.dock-default-line button{font:inherit;color:var(--dark-muted);cursor:pointer;background:0 0;border:none;padding:0;text-decoration:underline}.dock-default-line button:hover{color:#fff}.dock-note-editor{flex-direction:column;gap:8px;margin-top:12px;display:flex}.dock-textarea{resize:vertical;background:var(--dark-2);color:#fff;border:none;border-radius:10px;width:100%;min-height:60px;padding:10px 12px;font-family:inherit;font-size:13px}.dock-textarea::placeholder{color:var(--dark-muted)}.dock-textarea:disabled{opacity:.6}.dock-note-row{justify-content:space-between;align-items:center;gap:8px;display:flex}.dock-note-status{color:var(--dark-muted);font-size:12px}.dock-transfer{margin-bottom:4px}.dock-mode{grid-template-columns:repeat(2,1fr);gap:8px;margin-bottom:8px;display:grid}.dock-mode .dock-btn[aria-pressed=true]{color:#fff;background:#4a4438}.dock-transfer-list{flex-direction:column;gap:6px;max-height:220px;display:flex;overflow-y:auto}.dock-transfer-item{background:var(--dark-2);color:#fff;cursor:pointer;text-align:left;border:none;border-radius:10px;align-items:center;gap:10px;padding:8px 10px;font-family:inherit;font-size:13px;display:flex}.dock-transfer-item:hover{background:var(--dark-3)}.dock-transfer-item:disabled{opacity:.6;cursor:default}.dock-transfer-item .big-avatar.small{width:30px;height:30px;font-size:12px}.dock-keypad{margin-bottom:4px}.dock-keypad-sent{min-height:24px;font-family:var(--mono);color:#fff;text-align:center;letter-spacing:2px;white-space:nowrap;margin-bottom:10px;font-size:16px;display:block;overflow:hidden}.dial-grid{flex:none;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:16px;display:grid}.dial-key{background:var(--dark-2);cursor:pointer;height:52px;font-family:var(--mono);color:#fff;border:none;border-radius:10px;justify-content:center;align-items:center;font-size:20px;font-weight:500;line-height:1;display:flex}.dial-key:hover{background:var(--dark-3)}.dial-key.alt{color:#c4bfb6}.dock-call{background:var(--rail-green);color:#fff;cursor:pointer;border:none;border-radius:10px;flex:none;width:100%;height:48px;margin-bottom:20px;font-size:14px;font-weight:600}.dock-call:hover{background:var(--rail-green-hover)}.dock-call:disabled{opacity:.45;cursor:not-allowed}.dock-section{border-top:1px solid var(--dark-border);flex:none;padding-top:15px}.dock-recent{flex-direction:column;gap:2px;display:flex}.dock-recent-item{text-align:left;cursor:pointer;background:0 0;border:none;border-radius:10px;align-items:center;gap:11px;width:100%;padding:8px 10px;display:flex}.dock-recent-item:hover{background:var(--dark-2)}.dock-recent-item .dot{background:var(--dark-3);border-radius:50%;flex:none;width:8px;height:8px}.dock-recent-item .dot.missed{background:#c05a48}.dock-recent-item .who{flex:1;min-width:0}.dock-recent-item .who .name{color:#fff;text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:600;display:block;overflow:hidden}.dock-recent-item .who .meta{color:var(--dark-muted);margin-top:1px;font-size:11px;display:block}.dock-recent-item .line{font-family:var(--mono);color:var(--dark-muted);flex:none;font-size:11px}.dock-note{background:var(--dark-2);color:var(--dark-muted);border-radius:10px;flex:none;padding:12px 14px;font-size:12px;line-height:1.55}.dock-state-label{flex:none;align-items:center;gap:8px;margin-bottom:20px;display:flex}.dock-state-label .dot{border-radius:50%;width:8px;height:8px}.dock-state-label .text{letter-spacing:.09em;text-transform:uppercase;color:var(--dark-muted);font-size:11px;font-weight:700}.dock-state-label .text.rec{color:#c9a09a}.dock-timer{font-family:var(--mono);color:#fff;margin-left:auto;font-size:16px;font-weight:500}.dock-caller{text-align:center;flex-direction:column;flex:none;align-items:center;margin-bottom:22px;display:flex}.dock-caller .big-avatar{background:var(--dark-3);color:#d6d2ca;border-radius:50%;place-items:center;width:76px;height:76px;margin-bottom:16px;font-size:20px;font-weight:700;display:grid}.dock-caller .caller-name{color:#fff;letter-spacing:-.015em;overflow-wrap:anywhere;font-size:20px;font-weight:600}.dock-caller .caller-number{font-family:var(--mono);color:var(--dark-muted);margin-top:5px;font-size:13px}.dock-caller .caller-context{color:var(--dark-muted);margin-top:12px;font-size:13px;line-height:1.5}.dock-answer{background:var(--rail-green);color:#fff;cursor:pointer;border:none;border-radius:10px;flex:none;width:100%;height:50px;margin-bottom:8px;font-size:16px;font-weight:600}.dock-answer:hover{background:var(--rail-green-hover)}.dock-secondary-row{flex:none;gap:8px;margin-bottom:20px;display:flex}.dock-btn{background:var(--dark-2);color:#d6d2ca;cursor:pointer;border:none;border-radius:10px;height:44px;font-size:13px;font-weight:600}.dock-btn:hover{background:var(--dark-3)}.dock-secondary-row .grow{flex:1}.dock-secondary-row .fixed{flex:none;width:96px}.call-controls{flex:none;grid-template-columns:repeat(2,1fr);gap:8px;margin-bottom:8px;display:grid}.call-controls .dock-btn{justify-content:center;align-items:center;gap:9px;height:58px;font-size:13px;display:flex}.call-controls .dock-btn[aria-pressed=true]{color:#fff;background:#4a4438}.dock-hangup{background:var(--rail-red);color:#fff;cursor:pointer;border:none;border-radius:10px;flex:none;width:100%;height:50px;margin-bottom:20px;font-size:16px;font-weight:600}.dock-hangup:hover{background:var(--rail-red-hover)}.dock-error{color:#e6c0b8;background:#3d2a26;border-radius:10px;flex:none;margin-bottom:16px;padding:12px 14px;font-size:13px;line-height:1.55}.toast-stack{z-index:100;pointer-events:none;flex-direction:column;gap:8px;display:flex;position:fixed;bottom:24px;left:50%;transform:translate(-50%)}.toast{background:var(--dark);color:#fff;border-radius:9999px;padding:10px 18px;font-size:13px;font-weight:500;animation:.18s ease-out toast-in;box-shadow:0 10px 30px #1c1b1959}@keyframes toast-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@media (width<=980px){.app{height:auto;overflow:visible}.app-body{flex-direction:column}.dock{width:100%}.routing-layout,.routing-foot,.vm-layout,.report-layout,.hours-layout{flex-direction:column}.number-rail,.report-rail,.vm-boxes,.hours-list{width:100%}}@media (width<=720px){.topbar{gap:12px;padding:0 14px;position:sticky;top:0}.topbar-burger{display:flex}.topnav{display:none}.topbar-brand{flex:1;min-width:0}.topbar-user .user-name{display:none}.audit-row{flex-wrap:wrap;gap:10px 12px}.audit-when{flex:100%;width:auto;padding-top:0}.toolbar{flex-wrap:wrap}.filter-group{scrollbar-width:none;flex:100%;overflow-x:auto}.filter-group button{flex:1 0 auto;padding:0 10px}.toolbar-search{flex:180px}.page-head{flex-wrap:wrap;align-items:flex-start}.page-actions,.date-range{flex-wrap:wrap;flex:100%}.date-range input[type=date]{flex:120px;min-width:0}.rule-card{flex-wrap:wrap}.rule-card-actions{flex:100%;justify-content:flex-end}}.th-sort{font:inherit;color:inherit;letter-spacing:inherit;text-transform:inherit;cursor:pointer;background:0 0;border:none;align-items:center;gap:6px;padding:0;display:inline-flex}.th-sort:hover{color:var(--ink)}.th-sort-arrow{color:var(--muted);font-size:11px}th[aria-sort=ascending] .th-sort,th[aria-sort=descending] .th-sort,th[aria-sort=ascending] .th-sort-arrow,th[aria-sort=descending] .th-sort-arrow{color:var(--accent)}.contact-cell{align-items:flex-start;gap:10px;display:flex}.pager{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-top:12px;font-size:13px;display:flex}.pager-buttons{align-items:center;gap:10px;display:flex}.pager-size{color:var(--muted);align-items:center;gap:6px;margin-right:4px;display:inline-flex}.pager-size .toolbar-select{height:30px}.wn-backdrop{z-index:30;cursor:default;background:#1c1b194d;border:none;padding:0;position:absolute;inset:0}.wn-layer{z-index:31;pointer-events:none;place-items:center;padding:24px;display:grid;position:absolute;inset:0}.wn-card{pointer-events:auto;background:var(--surface);border:1px solid var(--border);border-radius:10px;flex-direction:column;width:448px;max-width:100%;max-height:100%;display:flex;box-shadow:0 24px 60px #1c1b194d}.wn-card:focus{outline:none}.wn-card:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.wn-head{flex:none;padding:18px 20px 14px}.wn-head h2{letter-spacing:-.015em;margin:0;font-size:20px;font-weight:600}.wn-sub{color:var(--muted);margin-top:2px;font-size:13px}.wn-body{flex:1;min-height:0;padding:0 20px;overflow-y:auto}.wn-group+.wn-group{margin-top:16px}.wn-date{font-family:var(--mono);letter-spacing:.1em;text-transform:uppercase;color:var(--muted);border-bottom:1px solid var(--hairline);margin-bottom:10px;padding-bottom:7px;font-size:11px;font-weight:600}.wn-list{margin:0;padding:0;list-style:none}.wn-item{grid-template-columns:72px 1fr;align-items:start;gap:10px;padding:7px 0;display:grid}.wn-kind{letter-spacing:.04em;border-radius:4px;justify-self:start;margin-top:1px;padding:3px 8px;font-size:11px;font-weight:700;display:inline-flex}.wn-kind-new{background:var(--accent-soft);color:var(--accent)}.wn-kind-improved{background:var(--green-soft);color:var(--green)}.wn-kind-fixed{background:var(--neutral-pill);color:var(--muted)}.wn-item-title{color:var(--ink);font-size:13px;font-weight:600;line-height:1.4}.wn-item-detail{color:var(--muted);margin-top:2px;font-size:13px;line-height:1.45}.wn-more{color:var(--accent);cursor:pointer;background:0 0;border:none;margin:14px 0 2px;padding:6px 0;font-size:13px;font-weight:600}.wn-more:hover{text-decoration:underline}.wn-more:focus-visible{outline:2px solid var(--accent);outline-offset:3px;border-radius:4px}.wn-foot{border-top:1px solid var(--hairline-2);flex-wrap:wrap;flex:none;justify-content:space-between;align-items:center;gap:8px;margin-top:16px;padding:14px 20px 16px;display:flex}.wn-see-all{color:var(--accent);cursor:pointer;background:0 0;border:none;padding:6px 0;font-size:13px;font-weight:600}.wn-see-all:hover{text-decoration:underline}.wn-see-all:focus-visible{outline:2px solid var(--accent);outline-offset:3px;border-radius:4px}.wn-page{max-width:640px}.wn-page .wn-group+.wn-group{margin-top:22px}@media (width<=720px){.wn-layer{padding:12px}.wn-card{width:100%}.wn-item{grid-template-columns:64px 1fr;gap:8px}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}